1. SELL YOUR SERVICES
In the second phase of our "Rightsourcing" approach we focus on the importance of finding internal support and aligning requirements after you have decided to find an external partner for your software development.
This post is the first in a series intended to provide my guide to “Right-Sourcing.” This term is what I use to describe finding the best fit for distributed agile augmentation of your software development team. Over a series of posts, we will discuss how aligning your software staffing needs with available options – whether offshore, onshore, local contractors, or FTEs – is critical to the success of your digital transformation projects. Although a variety of best practices keep projects on track, choosing the right approach in the first place is a huge advantage that continues to pay dividends.
Being promoted from within to assume a leadership role on a team where you were once a member has a set of inherent challenges — many of the issues that you would encounter come from assumptions and not taking the opportunity to set expectations. If it is an outside hire, they will likely be more descriptive in their approach to taking charge as they need to assess several team characteristics of which you are already aware. Because things like communication, ways of working, culture, etc., need to be understood, there will be a need to define them and therefore setting the expectations of the new leader. I suggest you set your expectations early and assume nothing.
Having teammates spread across wide geographies and different time zones has its challenges, and there are strong opinions, both pro, and con. With the speed of the highly competitive software development market and the need for continuous improvement in application development, trends are pointing towards companies trying to find and retain the best talent, wherever they may be.
Many communication pitfalls can derail an otherwise productive conversation with a geographically distributed, Agile team. In my experience, an accusatory tone, even though unintentional, can turn an otherwise productive conversation into a defensive situation, and you are then reliant on an intermediary to recognize and diffuse the situation.