6 Key Metrics for a Successful Digital Transformation
Starting the process of digital transformation in your organization is exciting. Measuring the success of your digital transformation? That can be a challenging task. According to IBM, 84% of companies fail to achieve digital transformation. That is, in large part because they aren't keeping tabs on their efforts. It's common for companies to get caught up in launching their digital transformation plan. Then, selecting and measuring KPIs becomes an afterthought.